ABOUT US

General information
This online store is operated by FOXLIGHT OÜ
Company code: 16818955
Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Pille tn 7/5-13, 10138
Email: shop@fox-light.com
Phone: +37063495443
By placing an order on our website, you agree to these Terms and Conditions below.
Products
We sell physical lighting products and related electronic goods.
Product descriptions, specifications and prices are provided on each product page.
We reserve the right to update product information or prices at any time.
Orders and Payments
Orders are placed through our website.
Payments are processed securely via third-party payment providers (including Paysera).
An order is confirmed only after successful payment.
Delivery
Orders are shipped within 5-14 business days after payment confirmation.
Delivery times depend on destination and shipping method selected at checkout.
Shipping fees are displayed during checkout.
Returns and Refunds
Customers have the right to withdraw from the purchase contract within 14 days from receiving the goods.
Returned products must:
Be unused;
Be in original packaging;
Not be damaged;
Refunds are processed within 14 days after receiving the returned goods.
Shipping costs for returns are covered by the customer unless the product is defective.
Defective Products
If a product is defective or damaged upon delivery, please contact us immediately at info@fox-light.com.
We will offer replacement, repair or refund according to applicable consumer protection laws.
Liability
We are not responsible for delays caused by shipping carriers or force majeure events.
Data Protection
Customer personal data is processed in accordance with applicable data protection laws and our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of Estonia.